1. Who We Are
IdeaBox Technology is a mobile app and digital tools brand operated by Hangzhou IdeaBox Technology Co., Ltd. We provide company information, mobile app product introductions, user support, privacy policy pages, and contact channels.
2. Information We May Process
The information we process depends on the product and how you use it. It may include information you choose to send to us, such as support emails, feedback, screenshots, screen recordings, device model, system version, and issue descriptions.
Some products may process app usage information, device information, crash reports, or diagnostics when needed to operate, improve, or support the product. We do not use this general policy to claim a specific server-side data practice for every app.
3. How We Use Information
We may use information to:
- Provide, maintain, and improve our apps and digital products.
- Respond to support requests and user feedback.
- Diagnose bugs, crashes, and product performance issues.
- Protect product security, prevent abuse, and comply with legal obligations.
4. Local Processing And Third-Party Services
Some app features may process content locally on your device. When a product uses third-party services, the specific app interface, app description, or independent privacy policy should explain the relevant data practice.
We do not sell personal information. We may share limited information with service providers that help us operate, support, or improve our products, or when required by applicable law.
5. Data Retention
We keep information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
6. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Product-Specific Notices
Different apps may have different data practices. The specific data practice of each app is subject to the in-app notice or an independent privacy policy for that app.
8. Changes To This Policy
We may update this privacy policy from time to time. When we make changes, we will update the date at the top of this page.
9. Contact Us
If you have questions about this privacy policy or our data practices, contact us at privacy@ideaboxapps.com.