User Support
Need help with an IdeaBox Technology product?
For app support, bug reports, feedback, and product questions, contact our support mailbox.
Support Email
support@ideaboxapps.com
Please include the app name, app version, device model, operating system version, and a short description of the issue.
Tell us what happened, what you expected, and the steps to reproduce it.
App name, device model, system version, issue description, screenshots, or screen recordings are helpful.
For privacy policy questions, contact privacy@ideaboxapps.com.
We review support messages and reply when more information is needed.
Helpful Details
What to include in a support request.
Screenshots or screen recordings can be helpful when describing visual issues. Please avoid sending passwords, payment information, private keys, or other sensitive credentials.